Success is not achieved by the impatient and lazy. It is for those who are ready to put in the work and trust the process. Complaining every day for not getting that promotion that you feel you deserve is pointless. Instead, focus on being a more productive employee and improving the state of your company. This statement is best illustrated by David McDonald, the President of OSI Group. He has been working with the firm for the past three decades. He joined the firm as a normal employee, but with dedication, he made it to the senior position.
McDonald is very committed to his work. He leads the company in accomplishing its goals. He says that the OSI Group is dedicated to solving the problems that their customers are facing. He explains that OSI Group is a private company and is, therefore, able to come up with flexible solutions. They aim at exceeding the expectations of their clients.
For a company to grow, it must have a strong team. McDonald says that the clients of the company encourage them to challenge themselves to be more innovative. He says that when the clients complain about a menu segment that is under delivering, they get a chance to work on it and make it a norm of the sector.
David says that although effectiveness is important in an organization, they allow room for mistakes. He explains that by making mistakes, we learn more valuable lessons and better ways of handling business. David says that they encourage risk-taking all over the organization. By empowering their staff, they are guaranteed with success.
The Food Industry is very critical. The health of the customers must be considered. David says that OSI values their family which is composed of their clients. He says that they ensure they provide foods that are of high standards.
Change in every business is inevitable. It is only through embracing change that a firm progresses. Flexibility is one of OSI’s strength. David explains that most firms are rigid and choose to keep doing things the old ways even when there innovations. The OSI uses change to their advantage by using it as an opportunity to win more clients on their side.
David concludes by saying that OSI Group is not a firm that blows its own trumpet. They keep their successes low key and keep working to satisfy their clients. He says that thanks to the customer’s word of mouth, the firm has gained multiple customers.