Securus Technologies is a contractor based in Dallas, Texas that develops products for detainee communication and information management. Securus has been recognized in the past for the services that it has provided to various organizations. 2016 was a good year for them as it saw them receiving an A+ rating and accreditation from the Better Business Bureau. They published a few of the comments that they had received from users of their products and their services who expressed their satisfaction with Securus’ services in October. These observations were extracted from emails and letters that they received from prison and jail officials.
Richard Smith is the Chairman and CEO of Securus Technologies. He says that the company fostered innovation and released new products and services each week. These products are aimed at aiding law enforcement and officials to solve and prevent crimes from taking place. He added that the company was dedicated to ensuring safety and they make certain that their products do this.
One of the comments outlined how they were able to use Securus’ products to extract information from phone calls. The information went a long way in helping them acquire a search warrant which led to the arrest of a corrupt staff member who was smuggling contraband into the facility. Another comment from a prison official explained how they got information from monitored calls on some illegal activities that were taking place in the facility. They obtained information on the presence of drugs and alcohol in the facility and the presence of mobile phones.
The LBS software was mentioned in several comments and how it helped in the conduction of many investigations. One official said that LBS software had worked so well for them that they decided they would be a long term client of Securus. One comment mentioned how a member of law enforcement was able to use the covert alert feature during an investigation that led to the arrest of the suspect.